PRECISION REMAPS UK · PORTAL INFORMATION

Help & account recovery

Version 2026-10-02.2

Getting started

Open Getting started to review your supplied profile, choose tools and follow the workflow into saved records. Progress is saved to your login, and you can skip steps for later. To report a catalogue mismatch, use Report this record on an exact tool variant or open Member coverage corrections. Add redacted evidence and return there for the owner’s review and replies.

Technical job support

Open Technical support to prepare a request or Support tickets to save and follow a tracked conversation. Email admin@precisionremapsuk.com or use WhatsApp 07356 062066. Include exact ECU/TCU labels, vehicle version, tool and error. Do not send passwords or recovery codes.

Forgotten password

Use Forgot password on the sign-in page. You can reset with one of your saved recovery codes. If email delivery is configured, request a 30-minute reset link using your username; it goes to the email held on your account.

Save recovery codes

Open My account → Recovery codes. Confirm your current password to create a new set. Keep them in a password manager or a secure offline copy. Each code works once. Creating a set or changing/resetting your password replaces all older codes. Codes are shown once and cannot be retrieved by the owner.

No working recovery method

Members should contact the owner, who can verify their identity and issue a temporary password. Choose your own password at the next sign-in. Owners should save their codes before signing out; an account with neither valid codes nor a working email needs verified owner support.

Profile and subscriptions

Your contact and postal details are supplied by the owner. Ask the owner to correct them. Open Subscription for the £40 monthly plan and billing management. Contact admin@precisionremapsuk.com for access, catalogue or billing assistance.